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The Process | Tenant Referencing | Register

Tenants - The Process

Quick Menu
Register your details
Searching for the right property
Get organized
The viewing
Making an offer
Referencing
The paperwork
Deposit payment
Check in day

Register your details
Your first step is of course to register here with us at Winchester Lettings Group.
You can do this on this website, over the phone or at our office on Bromley North High Street next to the Empire Cinema – we will be delighted to register you in person in our comfortable cafe style office.

Searching for the right property
Some people see one property and take it, others will trawl through estate agents windows, the local property paper and the internet, looking for that ideal rental. Our advice is try to follow some simple rules and this will be help you to shortlist the best ones.

1) Do you need to be near work or your family?
2) Does the property need to have good train, bus, tram links? If so where to?
3) What about shops, sports clubs, gyms ect?
4) Do you need parking? Or a garden?
5) Are you looking for furnished, unfurnished or part furnished?
6) How soon do you need to move by?
7) Does the landlord accept pets? Students? Housing Benefit? Sharers?

Once we have this information this will help us to find you a property and not waste your time with unsuitable properties, there is no pointing sending you to view a property that has no parking when you need to park your sports car off the road!

Get organised
Ok so you think you’re ready to book some viewings, before you do make sure you have the following organised.

1) Do you have the money to pay the letting agents fees?
2) Have you got enough funds to pay the first month’s rent & deposit?
3) Do you think you will require a guarantor? (always required if on housing benefit)
4) Have you checked with your employer, landlord & personal referees that they will be able to provide a reference on your behalf?

Having all this organised will mean as you are viewing you will be 100% ready to reserve the right property and before anyone else can.


The viewing
The majority of viewings are conducted by a member of staff from Winchester Lettings Group, the main reason for this is that we can answer any questions you may have, but also means that you can be open an honest as your views will not offend us. We also prefer to show you round as it means we can get an even better idea of what you want to rent if that one is not suitable.

We will give you enough time to take measurements for furniture, if you’re still not 100% certain we will arrange another viewing for you, feel free to ask us any questions you may have and we will do our best to answer them. We are open 7 days a week for viewings and until 7pm during the week, we have keys for most of our properties and can generally arrange a viewing at a moment’s notice.

If you’re looking to rent for the first time you may wish to bring a relative along for a second opinion if this is the case please advise us in advance so we can advise any current occupiers to expect more than 2 or 3 persons.

Making an offer
Once you find the perfect home to rent you are now able to make an offer. We will liaise between you and the landlord until both parties are 100% happy with the arrangement; we will also confirm this in writing to you outlining the conditions of the let.

97% properties will achieve the full asking rent, this is due to the quality of the properties we have on offer and a buoyant market.

Once the offer is accepted then you will be well on your way to getting the keys and moving in to your new home!


Referencing
Ok so the next part of the process is the referencing process we use an independent referencing agency and all person over the age of 18 must be referenced, this will include an employment reference, living address check, (landlords reference if applicable), credit check, character reference, all this information is provided so we can advise our landlord to proceed with the tenancy.

Please note if the references prove un satisfactory it won’t be possible for you to proceed with the let.


The paperwork
Now that you have passed the referencing stage we will then be able to prepare a Tenancy Agreement which will have any of the conditions added at the offer stage. We will also require your bank details to set up a standing order mandate to pay the rent along with arrange a paperless direct debit for the gas & electricity provider.
See: http://www.sparkenergy.co.uk

The landlord is required by law to provide you with, a gas safety certificate carried out by a Gas Safe registered engineer, electrical PAT testing on any portable appliances and a full energy performance certificate.


Deposit Payment
Most of the time we will ask you to pay a deposit typically this is one month’s rent although in some cases it can be 5 or 6 weeks rent, depending of the conditions of the rental. We are also able to offer Paragon Advances No Deposit Insurance we would have advised you of this when viewing the property initially.

As required by law, all deposits taken must be lodged with one of 3 tenancy deposit companies, in most cases we lodge the deposit on behalf of the landlord and in those cases we use the Deposit Protection Service (DPS). This is the only deposit company that is authorised by the government’s custodial scheme.


Agents have 14 days to lodge the deposit, if they do not do this then you could claim compensation for up to 3 times the original amount paid! Obviously we have very strict administration service so this will never happen with us.
Please note by using the DPS means that we do not hold your deposit in our clients account the amount is paid directly to them, for further information click on: https://www.depositprotection.com/Public/About.aspx also see visit: http://www.direct.gov.uk/en/TenancyDeposit/DG_066383

Check in day
We will have pre-arranged a time you can come and collect the keys with you, at this point we also require your rent & deposit as cleared funds, which can be paid using our chip & pin card machine to save you carrying around a large amount of cash. We will provide you with a copy of the signed tenancy agreement, any other relevant paperwork, a fully itemised inventory & schedule of condition with a record of the meter readings for gas, electricity and water if applicable.

All that will be left for you to do is move in, don’t forget the following things!
1) Have you re-directed your post?
2) Have you informed the DVLA, your bank, credit card company of your new address?
3) If you are changing areas do you need to register with a different doctors, dentist or vets?
4) If you are using a removal company, don’t let them pack your kettle and leave a few cups, spoons and provisions to make a brew, it may even be worth packing a snack to keep you going while you unpack!


   

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